What's new?

12 March 2025

We do NOT currently have an ETA for when public access to Gateway will be restored. It is possible that we will not be back online until our platform migration is completed this summer.

We continue to have ongoing issues with malicious bot intrusions that are making Gateway virtually unusable at this time. Bot attacks, ransomware, and other deliberate intrusions are an issue that has plagued other library and digital collections platforms worldwide in recent years, including the Internet Archive and the Toronto Public Library.

The timing is particularly unfortunate as we are also working on a migration (unrelated to this issue) to a new content management platform. The migration should mitigate these issues but it will not be complete for several months.

Our current plan of action:

1. We are currently limiting all access to administrative/internal users. We cannot provide access to external users at this time.
2. We are looking at other means of mitigating the impact of this intrusion. However, we have limited resources we can apply to a platform that we will only be using for a few more months anyway. It is very possible that full public access may not be available again until we complete the site migration in late spring/early summer.
3. Our previously announced migration to the TIND digital collections platform, which will be hosted by an external vendor rather than an on-campus server, will be the ultimate solution. Again, this will not go live until the late spring/early summer.

Note that this outage is purely technical and is an escalation of an issue that has been developing for more than a year. No content will be lost as we migrate to the new platform and come back online.

Again, we appreciate your patience. We’ll get through this eventually.

Ongoing updates will be published at Digital Greensboro (our new address) and on our Facebook page.