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4 March 2025

You have probably noticed that Gateway has been largely inaccessible in recent weeks. We continue to have ongoing issues with malicious bot intrusions that are making Gateway virtually unusable at this time. Bot attacks, ransomware, and other deliberate intrusions are an issue that has plagued other library and digital collections platforms worldwide in recent years, including the Internet Archive and the Toronto Public Library.

The timing is particularly unfortunate as we are also working on a migration (unrelated to this issue) to a new content management platform. The migration should mitigate these issues but it will not be complete for several months.

We do have a three-part plan of action in place:

1. We are currently limiting all access to administrative/internal users as a test to see if we can at minimum provide minimal access for students, internal projects, and some external users with very pressing needs. This is still being tested and we cannot provide access to external users at this time.
2. We are looking at implementing a better “band-aid” solution that we hope will make the current site available once again. We are limited, however, in the level of resources we can apply to a platform that will be going away just s few months. Details should follow soon.
3. The longer-term solution, obviously, will be our previously announced migration to the TIND digital collections platform, which is hosted by an external vendor. Unfortunately this will not go live until the summer.

Again, we appreciate your patience. We’ll get through this eventually.

Watch our Facebook page for updates.